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immediate downloadReleased: 2010-01-31
BS EN 15140:2006
Public passenger transport. Basic requirements and recommendations for systems that measure delivered service quality
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| Standard number: | BS EN 15140:2006 |
| Pages: | 26 |
| Released: | 2010-01-31 |
| ISBN: | 978 0 580 53852 0 |
| Status: | Standard |
DESCRIPTION
BS EN 15140:2006
This standard BS EN 15140:2006 Public passenger transport. Basic requirements and recommendations for systems that measure delivered service quality is classified in these ICS categories:
- 03.220.01 Transport in general
This document provides basic requirements and recommendations for systems that measure delivered service quality of public passenger transport to be applied in the framework of EN 13816.
The requirements and recommendations specified in this document apply both to third party measurements and measurements conducted by the service provider.
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BS EN 13816:2002
Transportation. Logistics and services. Public passenger transport. Service quality definition, targeting and measurement
Transportation. Logistics and services. Public passenger transport. Service quality definition, targeting and measurement
Released: 2002-05-10
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