BS EN ISO 18513:2021 - Tourism Services. Hotels and Other Types of Tourism Accommodation. Vocabulary

Standard Number: BS EN ISO 18513:2021

Pages: 20

Released: 2021-09-13

ISBN: 978 0 539 05631 0

Status: Standard

Overview

In the ever-evolving world of tourism, having a standardized vocabulary is crucial for ensuring clear communication and understanding across the industry. The BS EN ISO 18513:2021 standard provides a comprehensive glossary of terms specifically tailored for tourism services, including hotels and other types of accommodation. This standard is an essential resource for professionals in the tourism sector, helping to bridge language barriers and promote consistency in service delivery.

Why Choose BS EN ISO 18513:2021?

The tourism industry is a global marketplace, and clear communication is key to providing exceptional service. The BS EN ISO 18513:2021 standard offers a unified vocabulary that can be used by hoteliers, travel agents, tour operators, and other stakeholders in the tourism sector. By adopting this standard, you can ensure that your team is speaking the same language, which can lead to improved customer satisfaction and operational efficiency.

Key Features

• Comprehensive Coverage: This standard includes a wide range of terms related to tourism services, from basic definitions to more complex concepts.
• Internationally Recognized: As an ISO standard, BS EN ISO 18513:2021 is recognized and respected worldwide, making it a valuable tool for international businesses.
• Up-to-Date Information: Released on 2021-09-13, this standard reflects the latest trends and developments in the tourism industry.
• Easy to Use: With 20 pages of clearly defined terms, this standard is both comprehensive and user-friendly.

Who Can Benefit from This Standard?

The BS EN ISO 18513:2021 standard is designed for a wide range of professionals in the tourism industry, including:

• Hotel Managers: Ensure that your staff understands and uses the correct terminology, leading to better communication and service delivery.
• Travel Agents: Provide clear and accurate information to your clients, enhancing their travel experience.
• Tour Operators: Use standardized terms to create more effective marketing materials and tour descriptions.
• Industry Trainers: Incorporate this standard into your training programs to ensure that new employees are well-versed in industry terminology.

Enhance Your Professionalism

Adopting the BS EN ISO 18513:2021 standard demonstrates your commitment to professionalism and excellence in the tourism industry. By using a standardized vocabulary, you can reduce misunderstandings, improve customer satisfaction, and streamline your operations. This standard is an investment in the quality and consistency of your services, helping you to stand out in a competitive market.

Conclusion

In a global industry like tourism, clear and consistent communication is essential. The BS EN ISO 18513:2021 standard provides a valuable resource for anyone involved in tourism services, offering a comprehensive and up-to-date vocabulary that can enhance your professionalism and operational efficiency. Whether you are a hotel manager, travel agent, tour operator, or industry trainer, this standard can help you to deliver better service and achieve greater success in the tourism sector.

BS EN ISO 18513:2021

This standard BS EN ISO 18513:2021 Tourism services. Hotels and other types of tourism accommodation. Vocabulary is classified in these ICS categories:

• 01.040.03 Services. Company organization, management and quality. Administration. Transport. Sociology. (Vocabularies)
• 03.080.30 Services for consumers
• 03.200.01 Leisure and tourism in general

This document defines terms used in the tourism industry in relation to the various types of tourism accommodation and their related services.