BS EN ISO 24551:2019 Ergonomics. Accessible Design. Spoken Instructions of Consumer Products

Standard Number: BS EN ISO 24551:2019

Pages: 18

Released: 2020-05-15

ISBN: 978 0 539 13829 0

Status: Standard

Overview

In today's fast-paced world, accessibility and user-friendliness are paramount. The BS EN ISO 24551:2019 standard is a crucial document that addresses the need for accessible design in consumer products, specifically focusing on spoken instructions. This standard is essential for manufacturers, designers, and developers who aim to create products that are not only innovative but also inclusive and accessible to all users, including those with disabilities.

Why Choose BS EN ISO 24551:2019?

This standard provides comprehensive guidelines for the design and implementation of spoken instructions in consumer products. By adhering to these guidelines, companies can ensure that their products are accessible to a wider audience, enhancing user experience and satisfaction. The standard emphasizes the importance of clear, concise, and easily understandable spoken instructions, which are crucial for users who may have visual impairments or other disabilities that make reading printed instructions challenging.

Key Features

• Comprehensive Guidelines: Offers detailed instructions on how to design spoken instructions that are clear and accessible.
• Inclusive Design: Ensures that products are usable by people with a wide range of abilities and disabilities.
• Enhanced User Experience: Improves the overall user experience by providing easy-to-follow spoken instructions.
• Compliance and Standardization: Helps companies comply with international standards, ensuring consistency and reliability in product design.

Who Can Benefit?

The BS EN ISO 24551:2019 standard is beneficial for a variety of stakeholders, including:

• Manufacturers: Ensure that products meet international accessibility standards, opening up new markets and customer bases.
• Designers: Gain insights into creating user-friendly and accessible product designs.
• Developers: Implement effective spoken instructions that enhance product usability.
• Consumers: Enjoy products that are easier to use and understand, regardless of their abilities.

Implementation and Impact

Implementing the guidelines from the BS EN ISO 24551:2019 standard can have a significant impact on both the product and the end-user. By focusing on accessible design, companies can not only improve the usability of their products but also demonstrate a commitment to inclusivity and social responsibility. This can lead to increased customer loyalty, positive brand perception, and a competitive edge in the market.

Conclusion

The BS EN ISO 24551:2019 standard is an invaluable resource for anyone involved in the design and production of consumer products. By prioritizing accessible design and spoken instructions, companies can create products that are not only functional but also inclusive and user-friendly. This standard is a testament to the importance of accessibility in today's diverse and ever-evolving consumer landscape.

Invest in the BS EN ISO 24551:2019 standard today and take a significant step towards creating products that are accessible to all, ensuring a better experience for every user.

BS EN ISO 24551:2019

This standard BS EN ISO 24551:2019 Ergonomics. Accessible design. Spoken instructions of consumer products is classified in these ICS categories:

• 11.180.15 Aids for deaf and hearing impaired people
• 13.180 Ergonomics
• 11.180.30 Aids for blind or partially sighted people

This document specifies ergonomic requirements and recommendations for consumer product spoken instructions that are provided to guide users in the operation of a product and/or as a means of providing feedback to users about the status/state of a product. Such instructions can be used by persons with or without visual impairments, and are useful for users who have difficulty reading and/or cognitive impairments.

The applicability of the requirements and recommendations described in this document does not depend on the language of the instructions or whether the instructions are provided via recorded human speech or synthesized speech from text.

The requirements and recommendations in this document are applicable to conventional, stand-alone consumer products in general, whose function is limited by characteristics that prevent a user from attaching, installing or using assistive technology in order to use the product. They are not applicable to machines and equipment used for professional work.

This document does not apply to products for which the instructional content and/or the means of presentation are specified in other standards (e.g. medical devices, fire alarms). It also does not provide recommendations or requirements for spoken instructions of Interactive Voice Response (IVR) systems or digital assistants on personal computers or similar devices.

This document does not specify voice sounds of text-to-speech systems or narrative speech used in place of printed instruction manuals and independently from the product.