BS EN ISO 9241-110:2020 Ergonomics of Human-System Interaction - Interaction Principles

Discover the essential guidelines for creating user-friendly systems with the BS EN ISO 9241-110:2020 standard. This comprehensive document is a must-have for professionals involved in the design and evaluation of interactive systems, ensuring that human-system interaction is both effective and satisfying.

Overview

The BS EN ISO 9241-110:2020 standard provides a detailed framework for understanding and implementing ergonomic principles in human-system interaction. Released on June 24, 2020, this standard is a part of the renowned ISO 9241 series, which focuses on the ergonomics of human-computer interaction. With 42 pages of in-depth content, it serves as a crucial resource for designers, developers, and usability professionals.

Key Features

• Standard Number: BS EN ISO 9241-110:2020
• Pages: 42
• Release Date: 2020-06-24
• ISBN: 978 0 539 00433 5
• Status: Standard

Why Choose BS EN ISO 9241-110:2020?

In today's fast-paced digital world, the interaction between humans and systems is more critical than ever. The BS EN ISO 9241-110:2020 standard provides a set of principles that guide the design of interactive systems to enhance usability and user satisfaction. By adhering to these principles, organizations can create systems that are not only efficient but also enjoyable to use.

Principles of Interaction

The standard outlines several key principles that are essential for effective human-system interaction:

1. Suitability for the Task: Systems should be designed to support users in completing their tasks efficiently and effectively.
2. Self-Descriptiveness: The system should provide users with clear and immediate feedback on their actions.
3. Controllability: Users should be able to control the pace and sequence of their interactions with the system.
4. Conformity with User Expectations: Systems should be consistent with user expectations and familiar conventions.
5. Error Tolerance: The system should be designed to minimize the occurrence of errors and support users in recovering from them.
6. Suitability for Individualization: Systems should allow for customization to meet the needs of individual users.
7. Suitability for Learning: The system should support users in learning how to use it effectively.

Benefits of Implementing the Standard

By implementing the principles outlined in the BS EN ISO 9241-110:2020 standard, organizations can achieve several benefits:

• Improved User Satisfaction: Systems designed with ergonomic principles are more likely to meet user needs and expectations, leading to higher satisfaction.
• Increased Efficiency: By optimizing the interaction between users and systems, organizations can enhance productivity and reduce the time required to complete tasks.
• Reduced Error Rates: A focus on error tolerance and user control helps minimize mistakes and improve overall system reliability.
• Enhanced Accessibility: The standard encourages the design of systems that are accessible to a wide range of users, including those with disabilities.
• Competitive Advantage: Organizations that prioritize user-centered design can differentiate themselves in the marketplace and attract more customers.

Who Should Use This Standard?

The BS EN ISO 9241-110:2020 standard is ideal for a variety of professionals, including:

• UX Designers: Gain insights into creating intuitive and user-friendly interfaces.
• Software Developers: Learn how to implement ergonomic principles in software design.
• Usability Engineers: Evaluate systems against established ergonomic criteria.
• Product Managers: Ensure that products meet user needs and expectations.
• Human Factors Specialists: Apply ergonomic principles to improve human-system interaction.

Conclusion

The BS EN ISO 9241-110:2020 standard is an invaluable resource for anyone involved in the design and evaluation of interactive systems. By adhering to its principles, organizations can create systems that are not only efficient and effective but also enjoyable to use. Embrace the power of ergonomic design and elevate your human-system interactions to new heights.

BS EN ISO 9241-110:2020

This standard BS EN ISO 9241-110:2020 Ergonomics of human-system interaction is classified in these ICS categories:

• 13.180 Ergonomics

This document describes principles for interaction between a user and a system that are formulated in general terms (i.e. independent of situations of use, application, environment or technology). This document provides a framework for applying those interaction principles and the general design recommendations for interactive systems.

While this document is applicable to all types of interactive systems, it does not cover the specifics of every application domain (e.g. safety critical systems, collaborative work, artificial intelligence features).

It is intended for the following audiences:

1. analysts of requirements (including market requirements, user requirements, and system requirements);

2. designers of user interface development tools and style guides to be used by user interface designers and developers;

3. designers of user interfaces who will apply the guidance during the design activities (either directly, based on training, or by using tools and style guides which incorporate the guidance);

4. developers who will apply the guidance during the development process;

5. evaluators who are responsible for ensuring that products meet the general design recommendations contained in this document;

6. buyers who will reference this document in contracts during product procurement.

This document focuses on interaction principles related to the design of interactions between user and interactive system. ISO 9241-112 provides further guidance on the presentation of information.

This document does not consider any other aspect of design such as marketing, aesthetics and corporate identity.