BS EN ISO 9241-20:2021 Ergonomics of Human-System Interaction

An Ergonomic Approach to Accessibility within the ISO 9241 Series

Standard Number: BS EN ISO 9241-20:2021

Pages: 28

Released: 2021-12-16

ISBN: 978 0 539 14291 4

Status: Standard

Overview

The BS EN ISO 9241-20:2021 standard is a crucial document for anyone involved in the design, development, and evaluation of human-system interactions. This standard provides comprehensive guidelines and principles to ensure that systems are accessible and usable by a wide range of users, including those with disabilities. By adhering to these guidelines, organizations can create more inclusive and user-friendly systems that cater to the needs of all users.

Key Features

• Comprehensive Guidelines: The standard offers detailed instructions on how to design systems that are accessible to all users, including those with various disabilities.
• Ergonomic Principles: It emphasizes the importance of ergonomic principles in the design of human-system interactions, ensuring that systems are not only accessible but also comfortable and efficient to use.
• Wide Applicability: The guidelines are applicable to a wide range of systems, including software, hardware, and web-based applications.
• International Standard: As part of the ISO 9241 series, this standard is recognized and respected globally, making it a valuable resource for organizations operating in international markets.

Benefits

Implementing the guidelines provided in the BS EN ISO 9241-20:2021 standard can offer numerous benefits to organizations and users alike:

• Enhanced Accessibility: By following the standard, organizations can ensure that their systems are accessible to a broader audience, including individuals with disabilities.
• Improved User Experience: The ergonomic principles outlined in the standard help create systems that are more intuitive and user-friendly, leading to a better overall user experience.
• Compliance: Adhering to this internationally recognized standard can help organizations meet legal and regulatory requirements related to accessibility.
• Competitive Advantage: Organizations that prioritize accessibility and usability can differentiate themselves from competitors and attract a more diverse customer base.

Who Should Use This Standard?

The BS EN ISO 9241-20:2021 standard is designed for a wide range of professionals involved in the design, development, and evaluation of human-system interactions, including:

• UX/UI Designers: To create user interfaces that are accessible and user-friendly.
• Software Developers: To ensure that software applications meet accessibility standards.
• Product Managers: To oversee the development of accessible products and systems.
• Quality Assurance Professionals: To evaluate and test systems for compliance with accessibility guidelines.
• Accessibility Consultants: To provide expert advice on implementing accessibility best practices.

Content and Structure

The standard is structured to provide clear and actionable guidelines, making it easy for professionals to implement the recommendations. It includes:

• Introduction: An overview of the importance of accessibility and the role of ergonomic principles in human-system interaction.
• Guidelines: Detailed instructions on how to design accessible systems, including specific recommendations for different types of systems and user needs.
• Examples: Practical examples and case studies to illustrate the application of the guidelines.
• References: A list of additional resources and references for further reading and research.

Conclusion

The BS EN ISO 9241-20:2021 standard is an essential resource for anyone involved in the design, development, and evaluation of human-system interactions. By following the guidelines and principles outlined in this standard, organizations can create more accessible, user-friendly, and inclusive systems that meet the needs of all users. Whether you are a UX/UI designer, software developer, product manager, quality assurance professional, or accessibility consultant, this standard provides the tools and knowledge you need to ensure that your systems are accessible and usable by everyone.

BS EN ISO 9241-20:2021

This standard BS EN ISO 9241-20:2021 Ergonomics of human-system interaction is classified in these ICS categories:

• 35.180 IT terminal and other peripheral equipment
• 13.180 Ergonomics