CSN EN ISO 41012

CSN EN ISO 41012 This document provides guidance on sourcing and development of agreements in facility management (FM). It highlights: - essential elements in FM sourcing processes; - FM roles and responsibilities in sourcing processes; - development processes and structures of typical agreement models. This document is applicable to: - strategic processes related to service and support functions for the core business; - development of FM strategies; - development of facility service provision agreements covering both public and private service demand and internal and external production/delivery options; - development of FM information systems; - FM education and research; - organization development and business re-engineering processes in major types of working environments (e.g. industrial, commercial, administration, military, healthcare, accommodation).
Original English text of CSN EN Standard.
The price of the Standard included all amendments and correcturs.