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Homepage>CSN Standards>36 ELECTRICAL ENGINEERING>3690 Information technology in general and terminology>CSN ISO/IEC 20000-2 - Information technology - Service management - Part 2: Guidance on the application of service management systems
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Released: 01.03.2020
CSN ISO/IEC 20000-2 - Information technology - Service management - Part 2: Guidance on the application of service management systems

CSN ISO/IEC 20000-2

Information technology - Service management - Part 2: Guidance on the application of service management systems

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English Hardcopy
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Number of Standard:CSN ISO/IEC 20000-2
Category:369074
Pages:76
Released:01.03.2020
Catalog number:509788
DESCRIPTION

CSN ISO/IEC 20000-2

CSN ISO/IEC 20000-2 Tento dokument poskytuje pokyny pro zavedení systému managementu služeb (SMS) založe-ného na ISO/IEC 20000-1. Poskytuje příklady a doporučení, které organizacím umožňují vysvětlit a aplikovat ISO/IEC 20000-1 včetně odkazů na další části ISO/IEC 20000 a ostatní souvisící normy.
Original English text of CSN EN Standard.
The price of the Standard included all amendments and correcturs.