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CSN EN ISO 18295-2
Customer contact centres - Part 2: Requirements for clients using the services of customer contact centres
Customer contact centres - Part 2: Requirements for clients using the services of customer contact centres
Released: 01.03.2018
English Hardcopy
In stock
52.00 EUR
CSN EN ISO 18295-1
Customer contact centres - Part 1: Requirements for customer contact centres
Customer contact centres - Part 1: Requirements for customer contact centres
Released: 01.03.2018
English Hardcopy
In stock
69.00 EUR
CSN EN 15707
Print media surveys - Vocabulary and service requirements
Print media surveys - Vocabulary and service requirements
Released: 01.05.2009
English Hardcopy
In stock
61.00 EUR