PRICES include / exclude VAT
03.080.01 Services in general
CURRENCY
PRICES include / exclude VAT
Price include VAT will be charged for customers of European Union – non VAT payers.
Price exclude VAT will be charged for customers of European Union – VAT payers (with valid EU VAT number) and for customers outside of European Union.
Price exclude VAT will be charged for customers of European Union – VAT payers (with valid EU VAT number) and for customers outside of European Union.
UNE ISO 37500:2016
Guidance on outsourcing
Guidance on outsourcing
Released: 2016-06-08
Spanish PDF
Immediate download
139.70 EUR
Spanish Hardcopy
In stock
139.70 EUR
UNE EN 17371-2:2022
Provision of services - Part 2: Services Contracts - Guidance for the design, content and structure of contracts
Provision of services - Part 2: Services Contracts - Guidance for the design, content and structure of contracts
Released: 2022-06-08
English PDF
Immediate download
108.24 EUR
English Hardcopy
In stock
108.24 EUR
Spanish PDF
Immediate download
90.20 EUR
Spanish Hardcopy
In stock
90.20 EUR
UNE CEN GUIA 15:2012 IN
Guidance document for the development of service standards
Guidance document for the development of service standards
Released: 2012-11-14
English PDF
Immediate download
2.19 EUR
English Hardcopy
In stock
2.19 EUR
Spanish PDF
Immediate download
2.19 EUR
Spanish Hardcopy
In stock
2.19 EUR
UNE CEN/TS 16880:2015
Service excellence - Creating outstanding customer experiences through service excellence
Service excellence - Creating outstanding customer experiences through service excellence
Released: 2015-12-16
English PDF
Immediate download
97.68 EUR
English Hardcopy
In stock
97.68 EUR
Spanish PDF
Immediate download
81.40 EUR
Spanish Hardcopy
In stock
81.40 EUR
UNE ISO 22222:2010
Personal financial planning. Requirements for personal financial planners.
Personal financial planning. Requirements for personal financial planners.
Released: 2010-06-16
Spanish PDF
Immediate download
80.30 EUR
Spanish Hardcopy
In stock
80.30 EUR
UNE EN 17371-3:2021
Provision of services - Part 3: Management of Performance Measurement - Guidance on the mechanism to measure performance as part of service contracts
Provision of services - Part 3: Management of Performance Measurement - Guidance on the mechanism to measure performance as part of service contracts
Released: 2021-04-14
English PDF
Immediate download
102.96 EUR
English Hardcopy
In stock
102.96 EUR
Spanish PDF
Immediate download
85.80 EUR
Spanish Hardcopy
In stock
85.80 EUR