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UNE ISO 37500:2016
Guidance on outsourcing
Guidance on outsourcing
Released: 2016-06-08
Spanish PDF
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139.70 EUR
Spanish Hardcopy
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139.70 EUR
UNE ISO 22222:2010
Personal financial planning. Requirements for personal financial planners.
Personal financial planning. Requirements for personal financial planners.
Released: 2010-06-16
Spanish PDF
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80.30 EUR
Spanish Hardcopy
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80.30 EUR
UNE CEN/TS 16880:2015
Service excellence - Creating outstanding customer experiences through service excellence
Service excellence - Creating outstanding customer experiences through service excellence
Released: 2015-12-16
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97.68 EUR
English Hardcopy
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97.68 EUR
Spanish PDF
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81.40 EUR
Spanish Hardcopy
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81.40 EUR
UNE EN 17371-3:2021
Provision of services - Part 3: Management of Performance Measurement - Guidance on the mechanism to measure performance as part of service contracts
Provision of services - Part 3: Management of Performance Measurement - Guidance on the mechanism to measure performance as part of service contracts
Released: 2021-04-14
English PDF
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102.96 EUR
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102.96 EUR
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85.80 EUR
Spanish Hardcopy
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85.80 EUR
UNE CEN GUIA 15:2012 IN
Guidance document for the development of service standards
Guidance document for the development of service standards
Released: 2012-11-14
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2.19 EUR
English Hardcopy
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2.19 EUR
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2.19 EUR
Spanish Hardcopy
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2.19 EUR
UNE EN 17371-2:2022
Provision of services - Part 2: Services Contracts - Guidance for the design, content and structure of contracts
Provision of services - Part 2: Services Contracts - Guidance for the design, content and structure of contracts
Released: 2022-06-08
English PDF
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108.24 EUR
English Hardcopy
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108.24 EUR
Spanish PDF
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90.20 EUR
Spanish Hardcopy
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90.20 EUR