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03.120.10 Quality management and quality assurance
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UNE ISO 10002:2018
Quality management -- Customer satisfaction -- Guidelines for complaints handling in organizations
Quality management -- Customer satisfaction -- Guidelines for complaints handling in organizations
Released: 2018-10-10
Spanish PDF
Immediate download
88.00 EUR
Spanish Hardcopy
In stock
88.00 EUR
UNE ISO 10003:2018
Quality management -- Customer satisfaction -- Guidelines for dispute resolution external to organizations
Quality management -- Customer satisfaction -- Guidelines for dispute resolution external to organizations
Released: 2018-11-14
Spanish PDF
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101.20 EUR
Spanish Hardcopy
In stock
101.20 EUR
UNE ISO 10004:2019
Quality management -- Customer satisfaction -- Guidelines for monitoring and measuring
Quality management -- Customer satisfaction -- Guidelines for monitoring and measuring
Released: 2019-06-05
Spanish PDF
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99.00 EUR
Spanish Hardcopy
In stock
99.00 EUR
UNE ISO 10005:2018
Quality management systems — Guidelines for quality plans
Quality management systems — Guidelines for quality plans
Released: 2018-12-26
Spanish PDF
Immediate download
90.20 EUR
Spanish Hardcopy
In stock
90.20 EUR
UNE ISO 10006:2018
Quality management -- Guidelines for quality management in projects
Quality management -- Guidelines for quality management in projects
Released: 2018-10-10
Spanish PDF
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99.00 EUR
Spanish Hardcopy
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99.00 EUR
UNE ISO 10007:2018
Quality management. Guidelines for configuration management
Quality management. Guidelines for configuration management
Released: 2018-12-19
Spanish PDF
Immediate download
69.30 EUR
Spanish Hardcopy
In stock
69.30 EUR
UNE ISO 10010:2024
Quality management — Guidance to understand, evaluate and improve organizational quality culture
Quality management — Guidance to understand, evaluate and improve organizational quality culture
Released: 2024-02-07
Spanish PDF
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81.40 EUR
Spanish Hardcopy
In stock
81.40 EUR
UNE ISO 10014:2021
Quality management systems — Managing an organization for quality results — Guidance for realizing financial and economic benefits
Quality management systems — Managing an organization for quality results — Guidance for realizing financial and economic benefits
Released: 2021-09-08
Spanish PDF
Immediate download
81.40 EUR
Spanish Hardcopy
In stock
81.40 EUR
UNE ISO 10015:2020
Quality management — Guidelines for competence management and people development
Quality management — Guidelines for competence management and people development
Released: 2020-06-24
Spanish PDF
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66.00 EUR
Spanish Hardcopy
In stock
66.00 EUR
UNE ISO 10017:2024
Quality management — Guidance on statistical techniques for ISO 9001:2015
Quality management — Guidance on statistical techniques for ISO 9001:2015
Released: 2024-02-07
Spanish PDF
Immediate download
92.40 EUR
Spanish Hardcopy
In stock
92.40 EUR
UNE ISO 10018:2020
Quality management. Guidance for people engagement
Quality management. Guidance for people engagement
Released: 2020-06-17
Spanish PDF
Immediate download
74.80 EUR
Spanish Hardcopy
In stock
74.80 EUR
UNE ISO 15161:2005
Guidelines on the application of ISO 9001:2000 for the food and drink industry.
Guidelines on the application of ISO 9001:2000 for the food and drink industry.
Released: 2005-01-26
Spanish PDF
Immediate download
91.30 EUR
Spanish Hardcopy
In stock
91.30 EUR