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Homepage>ISO Standards>ISO/IEC 20000-2:2019-Information technology — Service management-Part 2: Guidance on the application of service management systems
download between 0-24 hoursReleased: 2019
ISO/IEC 20000-2:2019-Information technology — Service management-Part 2: Guidance on the application of service management systems

ISO/IEC 20000-2:2019

ISO/IEC 20000-2:2019-Information technology — Service management-Part 2: Guidance on the application of service management systems

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Standard´s number:ISO/IEC 20000-2:2019
Pages:63
Edition:3
Released:2019
DESCRIPTION

ISO/IEC 20000-2:2019


This document provides guidance on the application of a service management system (SMS) based on ISO/IEC 20000-1. It provides examples and recommendations to enable organizations to interpret and apply ISO/IEC 20000-1, including references to other parts of ISO/IEC 20000 and other relevant standards.
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