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Homepage>ISO Standards>ISO/TR 32123:2024-Transaction assurance in E-commerce — After-sales services
download between 0-24 hoursReleased: 2024
ISO/TR 32123:2024-Transaction assurance in E-commerce — After-sales services

ISO/TR 32123:2024

ISO/TR 32123:2024-Transaction assurance in E-commerce — After-sales services

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Standard´s number:ISO/TR 32123:2024
Pages:17
Edition:1
Released:2024
Language:English
DESCRIPTION

ISO/TR 32123:2024


This document provides information on the nature of after-sales services unique to E-commerce transactions. It is a review of current practices across different platforms, an analysis of factors that impact quality of after-sales services in E-commerce transactions and a description of possible means to enhance after-sales services.
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