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Homepage>ISO Standards>ISO/TS 24082:2021-Service excellence — Designing excellent service to achieve outstanding customer experiences
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ISO/TS 24082:2021-Service excellence — Designing excellent service to achieve outstanding customer experiences

ISO/TS 24082:2021

ISO/TS 24082:2021-Service excellence — Designing excellent service to achieve outstanding customer experiences

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Standard´s number:ISO/TS 24082:2021
Pages:26
Edition:1
Released:2021
Language:English
DESCRIPTION

ISO/TS 24082:2021


This document specifies principles and activities for designing excellent service that achieve outstanding customer experience. It applies to all organizations delivering services, such as commercial organizations, public services and not-for-profit organizations.