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Homepage>UNE standards>UNE EN 14012:2021 Postal services - Quality of service - Complaints handling principles
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in stockReleased: 2021-05-05
UNE EN 14012:2021 Postal services - Quality of service - Complaints handling principles

UNE EN 14012:2021

Postal services - Quality of service - Complaints handling principles

Servicios postales. Calidad del servicio. Principios del tratamiento de reclamaciones.

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English PDF
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English Hardcopy
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Spanish Hardcopy
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Standard number:UNE EN 14012:2021
Pages:60
Released:2021-05-05
Status:Standard
DESCRIPTION

This standard UNE EN 14012:2021 Postal services - Quality of service - Complaints handling principles is classified in these ICS categories:

  • 03.240