PRICES include / exclude VAT
Homepage>UNE standards>UNE EN ISO 18295-1:2018 Customer contact centres - Part 1: Requirements for customer contact centres (ISO 18295-1:2017)
Sponsored link
in stockReleased: 2018-03-28
UNE EN ISO 18295-1:2018 Customer contact centres - Part 1: Requirements for customer contact centres (ISO 18295-1:2017)

UNE EN ISO 18295-1:2018

Customer contact centres - Part 1: Requirements for customer contact centres (ISO 18295-1:2017)

Centros de contacto con el cliente. Parte 1: Requisitos para los centros de contacto con el cliente. (ISO 18295-1:2017).

Format
Availability
Price and currency
English PDF
Immediate download
93.72 EUR
English Hardcopy
In stock
93.72 EUR
Spanish PDF
Immediate download
78.10 EUR
Spanish Hardcopy
In stock
78.10 EUR
Standard number:UNE EN ISO 18295-1:2018
Pages:26
Released:2018-03-28
Status:Standard
DESCRIPTION

This standard UNE EN ISO 18295-1:2018 Customer contact centres - Part 1: Requirements for customer contact centres (ISO 18295-1:2017) is classified in these ICS categories:

  • 03.080.30