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Homepage>UNE standards>UNE EN ISO 18295-2:2018 Customer contact centres - Part 2: Requirements for clients using the services of customer contact centres (ISO 18295-2:2017)
in stockReleased: 2018-03-28
UNE EN ISO 18295-2:2018 Customer contact centres - Part 2: Requirements for clients using the services of customer contact centres (ISO 18295-2:2017)

UNE EN ISO 18295-2:2018

Customer contact centres - Part 2: Requirements for clients using the services of customer contact centres (ISO 18295-2:2017)

Centros de contacto con el cliente. Parte 2: Requisitos para la organización cliente que utiliza los servicios de los centros de contacto con el cliente. (ISO 18295-2:2017).

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Standard number:UNE EN ISO 18295-2:2018
Pages:16
Released:2018-03-28
Status:Standard
DESCRIPTION

This standard UNE EN ISO 18295-2:2018 Customer contact centres - Part 2: Requirements for clients using the services of customer contact centres (ISO 18295-2:2017) is classified in these ICS categories:

  • 03.080.30
Categories:
UNE standards
03.080.30 Services for consumers
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