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Homepage>UNE standards>UNE ISO 10002:2018 Quality management -- Customer satisfaction -- Guidelines for complaints handling in organizations
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in stockReleased: 2018-10-10
UNE ISO 10002:2018 Quality management -- Customer satisfaction -- Guidelines for complaints handling in organizations

UNE ISO 10002:2018

Quality management -- Customer satisfaction -- Guidelines for complaints handling in organizations

Gestión de la calidad. Satisfacción del cliente. Directrices para el tratamiento de las quejas en las organizaciones.

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Standard number:UNE ISO 10002:2018
Pages:76
Released:2018-10-10
Status:Standard
DESCRIPTION

This standard UNE ISO 10002:2018 Quality management -- Customer satisfaction -- Guidelines for complaints handling in organizations is classified in these ICS categories:

  • 03.120.10
Categories:
UNE standards
03.120.10 Quality management and quality assurance
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