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in stockReleased: 2019-06-05
UNE ISO 10004:2019
Quality management -- Customer satisfaction -- Guidelines for monitoring and measuring
Gestión de la calidad. Satisfacción del cliente. Directrices para el seguimiento y la medición.
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Spanish PDF
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99.00 EUR
Spanish Hardcopy
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99.00 EUR
Standard number: | UNE ISO 10004:2019 |
Pages: | 89 |
Released: | 2019-06-05 |
Status: | Standard |
DESCRIPTION
This standard UNE ISO 10004:2019 Quality management -- Customer satisfaction -- Guidelines for monitoring and measuring is classified in these ICS categories:
- 03.120.10